Brave Health | Case Study | Candid Health
Candid Health secures $120M in Series D funding to fuel autonomous RCM
CASE STUDY
Brave Health + Candid: Fueling Brave's mission with advanced RCM automation
14
Clicks per claim saved with self-serve automation
90%
Reduction in outsourced labor cost in automation focus areas
The lack of customization and number of clicks in our legacy system were overwhelming. Switching to Candid was a breath of fresh air. They feel like true partners in advancing our mission.
Bill Morrison
CFO, Brave Health
Candid's rules engine and automation put us firmly in the driver’s seat, allowing us to build efficiencies that reduce costs and improve accuracy where it matters most. The platform gives us full control over our claims workflows, along with the analytics and reporting needed to quickly identify areas for improvement.
Karley Soltesz
Director of Revenue Cycle, Brave Health
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Brave Health + Candid: Fueling Brave's mission with advanced RCM automation
A lean RCM team automates manual work, keeping the focus on providing critical mental health services
Brave Health has to make every dollar count while delivering mental health care for Medicare and Medicaid patients. Brave’s legacy RCM system required so many manual edits it necessitated outsourced support, driving up costs.
By shifting from their former EMR to Candid and a new EMR partner, Brave reduced their software cost per claim by 60%. Brave’s team used Candid’s rules engine to build their own custom metadata-based automation, saving them 14+ clicks per claim and reducing outsourced labor costs by 90% in areas of focus for automation projects.
This continuous improvement allows Brave to funnel critical savings where it matters most: patient care. As Director of Revenue Cycle, Karley Soltesz, explained: "In every interaction, it’s clear they are invested in our success. The tools are thoughtfully designed with the user in mind and give us real power over our operations."
Ready to replace manual clicks with modern automation?